Discover an Ideal Market Research to Growing Your Business

Elevate your market insight with valid data and information from Sigma Research Indonesia

About the Company

What began as a research division within an IT company in 2003 has now blossomed into one of Indonesia’s most respected research subcontractors. 

Our focus on market research and consumer behavior led us to establish Sigma Research Indonesia in 2008. At Sigma, we use our extensive experience and expertise to gain a deep understanding of the psychological, sociological, and behavioral factors that influence consumer behavior. 

As a top local marketing research agency, we have access to advanced technology and professional resources that allow us to deliver customized research solutions that meet your unique requirements.

Why Choose Sigma?

Sigma Research Indonesia's Services and Expertise

Customer Satisfaction & Loyalty Survey

Customer satisfaction and loyalty surveys are researched to measure the level of customer satisfaction on an issue that shows how well or how poorly your company is performing.

Attitude, Awareness and Usage (AAU) Study

As the name suggests, the AAU Study will provide insight into market awareness, general attitudes toward the brand, and brand usage from the point of view of all consumers of the brand.

Concept & Product Testing

Concept and product testing is defined as research that involves asking customers questions about your company’s concepts and ideas for a product or service before your company launches it.

Mystery Shopping

Obtain actual information on the performance of services provided to customers with the implementation strategy, namely providing a scoring that is used as a clear benchmark that can be compared at any time in order to improve the quality of the service.

Brand Communication Research

To be able to communicate the brand to consumers properly, companies need to conduct research in order to find out and explore the use of what kind of communication method is appropriate to convey to consumers both from an internal and external point of view.

Social and Opinion Survey

Social and Opinion Research is an exploratory effort to find out public opinion in finding the truth, whether it tends to be positive, negative, or neutral from social phenomena.​

Audience Research

Audience research can help you prioritise how best to meet their needs or decide who to focus on, how to reach them, or what to offer them.

Computer-Assisted Telephone Interviewing (CATI)

CATI is a method of researching on the basis of an online questionnaire set up on a computer screen, in which the interviewer asks respondents, and the responses given are filed-in in the questionnaire. ​

Business and Management Consultant

Sigma Research expertise or strategic advisor that presented for decision making. Who provide consultative services for strategic plans preparation and policies. Sigma Research has experience with Rencana Jangka Panjang Perusahaan, also Company Training.​

Our Clients

Agency and Media

Automotive, Transportation, and Logistics

Financial and Insurance

FMCG and Phamacy




Non-Govermental Organization


Other Industries

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