Solutions

Social and Opinion Research

Social and Opinion Research

Sigma Research will help you to gain a greater understanding about your customer and people in general such as various human behavior so that you can create products or services based on what people needs. Opinion research assists you to achieve more information to answer such questions as what kind of products the public likes and dislikes.

Customer Satisfaction & Loyalty Survey

Customer Satisfaction and Loyalty

Sigma Research helps brands, companies, and organizations to measure and understand their customer’s level of satisfaction and loyalty as well towards your products, services, and experiences in order to improve and grow your business so that you can deliver what the market wants.

Concept & Product Testing

product

Sigma Research helps brands to ask and see the customer’s response about their product or service before actually launching it to the market. Later on, the result of this research will give you an insight whether the product is ready to be launched or still need to be developed and at the same time, you will see the customer’s willingness to buy the products or services that you provide. 

Attitude, Awareness, and Usage Study

attitude

Sigma Research assists businesses to get a deep understanding of their market presence and strength such as knowledge, perceptions, beliefs, and trends of your brands, products, or services from the customer’s perspective. Moreover, you will find out the general attitude of customers towards the brand, products, or services and the usage of it.

Brand & Communication Research

Brand & Communication Research

Sigma Research will discover insight into how the customers perceive your brand, notice the threats from competitors as well as how your brand stands out among others. Aside from that, we also assist you to understand the effectiveness of the companies or organizations’ communication as well as how you communicate towards your customers.

Mystery Shopper

Mystery Shopper

Sigma Research helps you to get an independent contractor or paying consumers to visit and shop at a retail store, restaurants, financial institutions, service providers, and other similar businesses in order to observe and collect the data to evaluate the quality of customer service or experience and product quality as well.