Services

OUR SERVICES

We provide a range of services to support, give solution and enhance the quality of your company’s research. Select a topic area to find out more about the services:
Customer Satisfaction & Loyalty Survey
Customer satisfaction is one of the foundations for creating customer loyalty. To find out your company can conduct a customer…
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Attitude, Awareness and Usage (AAU) Study
An AAU study is a type of market research study that allows companies to gain a better understanding of their…
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Concept & Product Testing
Concept and product testing is defined as a research that involves asking customers questions about your company’s concepts and ideas…
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Mystery Shopping
Popular and often used method for monitoring services from the customer’s point of view. The purpose of this mystery shopping…
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Brand Communication Research
The role of a brand is not only as a representation of the product it owns, but also must be…
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Social and Opinion Survey
Social and Opinion Research is an exploratory effort to find out public opinion in finding a truth, whether it tends…
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Data Support
Sigma Research provides macro and market data support services as material for policy or decision making. One of data collection…
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Computer-Assisted Telephone Interviewing (CATI)
CATI stands for Computer-Assisted Telephone Interviewing. The telephone has beenincreasingly used for research purposes and this research method has been…
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